Privacy policy

1. Who we are

Focal is operated by Focal Ltd. When we say "Focal", "we", "us", or "our" in this policy, we mean Focal Ltd and its affiliates. Our website is tryfocal.com and our product is accessible at app.tryfocal.com.

2. Information we collect

We collect information in the following ways:

Account information: When you create an account, we collect your name, email address, and payment information (processed by Stripe).

Usage data: We collect data about how you interact with the product, including pages visited, features used, and actions taken.

Device and browser data: We collect IP address, browser type, operating system, and referring URLs for analytics and security.

Lead capture forms: When you submit a form (such as the launch waitlist), we collect your first name and email address.

3. How we use your information

We use collected data to:

• Operate and improve the Focal product and website
• Deliver requested resources and services
• Process payments and manage subscriptions
• Send product updates and marketing communications (you can opt out at any time)
• Analyze site performance and user behavior
• Prevent fraud and ensure security

4. Cookies and analytics

We use Google Analytics 4 (GA4) to understand site behavior and conversion paths. GA4 uses cookies to collect anonymized usage data. We also use essential cookies required for the site to function. You can control cookie preferences through your browser settings.

5. Third-party processors

We share data with the following service providers, each bound by their own privacy policies:

• Stripe (payment processing)
• Supabase (data storage)
• Sanity (content management)
• Google Analytics (site analytics)
• Vercel (hosting)

We do not sell your personal data to third parties.

6. Data retention

We retain personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, contact support@tryfocal.com.

8. Security

We apply reasonable technical and organizational measures to protect your data. All data is transmitted over HTTPS. Payment information is handled entirely by Stripe and never touches our servers.

9. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of Focal after changes constitutes acceptance.

10. Contact

For any privacy-related questions, email support@tryfocal.com.